Hotel Alhambra
Barbara Bandler Steinmetz
Barbara and Ann spend their early years amidst the bustle of the hotel. Alexander and Margit work tirelessly to ensure their guests’ comfort. Word spreads of the hospitality on offer, and the Bandler family’s Hotel Alhambra prospers as post-World War I travelers flock to the turquoise waters of Čikat Bay and the tranquil groves of pine trees edging the coast. Barbara recalls swimming in the clear waters and being coddled by hotel guests.
The whole Bandler family is engaged in making hotel guests feel welcome. When guests arrive on the island, they are met at the dock by Alexander, Margit, and their two young daughters, and made to feel as if they are guests of the Bandler family. The small photo album pictured here, a gift from guests in the summer of 1938 who documented their holiday at the Alhambra with the Bandlers in photos, offers proof of the extraordinary hospitality provided to guests of the hotel, many of whom returned year after year.
Transcript
Barbara: My parents had this very large hotel, and they had clients, people that came to the resort. It is a resort island on the Adriatic, and people came from all over, mostly Germany, England, probably some from France. And so there was constantly activity in our lives when we were little children. And the hotel guests played with us and talked to us when we were little children. My parents, of course, were very busy with their hotel, and so my sister and I had a nanny, a wonderful lady from Austria. Her name was "Tetsi." And she eventually moved with us from place to place and married a Jewish man, but she was-- she was really the person that we were with. But life in a hotel for a child is really quite a wonderful place, because there are not only the guests in the hotel, but all the service people that worked at the hotel. You know, the children of the owners have a very-- have a very special place. And so we were treated that way. But I left Italy when I was very young, so that kind of life I really experienced for just a very short while.
Interviewer: Are there some special memories about your parents that you'd like to share while you were in Italy?
Barbara: I don't really have a clear memory of what my parents were like. I'm going to-- only from stories that I hear, and of course, because my sister was that much older than me, and so I-- she has told me so much about what they were like. But my father and mother were both very sophisticated Europeans. They knew fine wines, certainly fine foods, and were just very, very worldly, very knowledgeable. My dad was a wonderful hotel host, and the guests came back year after year. And so they really became friends with many of the guests. It was-- as I say, it was a wonderful resort, right on the Adriatic. The town was charming-- the small Italian village. And my parents were, were just these hotel hosts and did the kinds of things that hotel hosts do. I don't remember anything more specific about my relationship with them. I'm-- I was less than three years old when I left there. So those memories I don't have.
"...life in a hotel for a child is really quite a wonderful place, because there are not only the guests in the hotel, but all the service people that worked at the hotel. You know, the children of the owners have a very-- have a very special place."
USC Shoah Foundation Visual History Archive, Interview 38619
Hats with typical Hungarian embroidery, worn by Ann and Barbara Bandler in the photo in the center. The photo was taken as the girls greet hotel guests arriving at the dock in Lussinpiccolo. The small photo album pictured was made for the Bandlers by hotel guests and contains photographs of the hotel and the Bandler family during the summer of 1938.
Courtesy of Barbara Bandler Steinmetz
For much of the 1930s, Jews can live unmolested in Italian territory, despite the specter of dictator Benito Mussolini’s fascist regime. But as war casts its shadows over Europe, and as Mussolini formalizes his alliance with Hitler’s Germany, Jewish citizens and residents of Italy face open persecution. Mussolini’s rhetoric and policies intensify in 1938, culminating in the series of antisemitic legislation known as the Race Laws, enacted in the fall of that year. Among the earliest provisions of these laws is the forced deportation of foreign Jews living in Italy, and the expropriation/forfeiture of their business assets.
Because the Bandlers are not Italian citizens, they face expulsion from Italy and will be forced to abandon their successful hotel and leave their home in Lussinpiccolo. But in 1938, there are few doors open to Jewish refugees: virtually every country has restrictive immigration quotas barring refugees from entry. When immigration officials representing 32 countries—including the United States—convene in France in the summer of 1938 for the Evian Conference, they have nothing more than sympathy to offer for the situation of European Jews. Only the tiny Caribbean nation of the Dominican Republic agrees to accept more refugees.
Barbara’s father understands the gravity of the situation and is determined to get his family out of Europe. Immediately after Italy’s Race Laws are announced in September 1938, he begins writing letters to influential guests of his hotel to ask for assistance in obtaining visas for himself and his family to leave Europe. He writes to clients, friends, and authorities in England, South Africa, Iceland, New Zealand, and Venezuela, among others, but his efforts are to no avail.
Letter of good conduct issued to Alexander Bandler by the municipality of Lussinpiccolo, September 12, 1938.
Courtesy of Barbara Bandler Steinmetz
Transcript
Barbara: My father was a man who was extremely excited by challenges in life. And so in some respects, what happened to him met the kind of personality he was, that he was totally challenged by, by all the hurdles that he had to overcome. I'm sure that the only thing that he had in mind was to keep us alive. In that respect, he chose guests who were living in-- who had come to our hotel and asked them for help in getting out of Italy, getting out of Europe-- well, not necessarily out of Europe, but certainly getting out of Italy at the time.
And with that, he wrote or he asked for a letter of good conduct, which was sent to embassies around. And I'd like to read the letter of good conduct right now that came in 1938. This was one of the ones that was sent to the British consulate. And it's from the mayor of the municipality of Lussinpiccolo. And it says that Mr. Alex-- Mr. Samuel Bandler is keeping a great hotel at Cigale, municipality of Lussinpiccolo, since the year 1927, and that during these 12 years of residence in this city, he had an irreproachable conduct, both from the political and moral point of view. In his quality of hotel keeper, Mr. Bandler cooperated to the increase of the industry of foreigners with praiseworthy zeal. And this is from the town hall of Lussinpiccolo, September 12, 1938. And this letter was sent around.
"I'm sure that the only thing that he had in mind was to keep us alive."
USC Shoah Foundation Visual History Archive, Interview 38619
Transcript
Barbara: I'd like to just share some of the letters that my father sent out to various embassies, to various countries, stating that he and my mother would be assets to their country, that they would not go to their country and be at the country's mercy, that they were professionals, they were entrepreneurs, that they would be able to make a living. And these are the countries that my father wrote to and their heartbreaking refusals. And I'd like to just read a couple of them.
One of them came from Pretoria and Cape Town in South Africa. And it says here, "referring to the application that has been made by Mr. Samuel Bandler for entry into and residence in the union of his wife, two children, 2 and 1/2 and five years, the nurse, Margaret Kohn--" this was our nanny of 24 years-- "and himself. For the past 12 years, Mr. Bandler has been the proprietor and manager of the Alhambra hotel at Lussinpiccolo, Adriatic island, and both he and his wife are expert hotel keepers, Mrs. Bandler possessing the diploma for chemistry. Mr. Bandler, a Jewish man of integrity, has to leave under the Italian law of 1st September and is desirous of starting a hotel here and for which he has the means. I feel sure his case will receive the usual careful consideration," et cetera.
This is what he received from Cape Town. I regret-- "The matter has been followed up closely, but I regret, as you will see from the enclosed, without result." This was someone that he sent the letter to. "I feel exceedingly disappointed, as I thought with the effort that had been made, the board would have favorably considered your application."
And here is the letter from the Cape Town board stating that our application was refused. "With further reference to your letter on the 4th of June, I beg to inform you that Immigrant Selection Board of Pretoria has rejected the application by your family, Miss Kohn, and yourself, for permission to reside permanently in the Union of South Africa."
"With further reference to your letter on the 4th of June, I beg to inform you that Immigrant Selection Board of Pretoria has rejected the application by your family..."
USC Shoah Foundation Visual History Archive, Interview 38619
Letter to Alexander Bandler from Lord Ralph Glyn (Baron Glyn), in London, England, October 27, 1938. Lord and Lady Glyn had been guests at the Alhambra, to whom Alexander had turned asking for assistance in obtaining visas for himself and his family.
Courtesy of Barbara Bandler Steinmetz
Letter from Lady Ethel Dawson of Penn, wife of Lord Bertrand Edward Dawson, responding to Alexander Bandler's request for assistance in obtaining visas for himself and his family. November 4, 1938.
Courtesy of Barbara Bandler Steinmetz
Letter from M. H. Corrie, Secretary of the Anglo-Italian Society in London, England, to Alexander Bandler in response to his letter requesting assistance in obtaining visas for himself and his family. November 24, 1938.
Courtesy of Barbara Bandler Steinmetz
Letter from the Justice Ministry of Iceland to Alexander Bandler, written in German, informing him that his application for a visa to Iceland has been rejected. March 7, 1939.
Courtesy of Barbara Bandler Steinmetz
Ministry of Justice and Ecclesiastical Affairs
Reykjavik, March 7, 1939
Db. 14 No. 513 (please include in reply)
In response to your letter of January 31, we regretfully inform you that your application for a visa to Iceland cannot be approved.
On behalf of the Minister,
[signed]
Mr.
A.S. Bandler,
Hotel Pension Alhambra,
Lussinpiccolo - Cigale,
I t a l y.
Translation
Holocaust Awareness Institute












